Project Background

The Order of Engineers and Architects (OEA) in Tripoli invites qualified solution providers to submit proposals for the development and implementation of a comprehensive digital system. This system will optimize OEA’s operations, enhance service efficiency, improve workflow, and align with OEA strategic goals.

About OEA

The OEA serves engineers and architects across North Lebanon by offering services such as:

• Professional Licenses & Permits: Issuance and validation of licenses and certifications.

• Insurance & Retirement Services: Health, life, and professional insurance, alongside retirement plans.

• Administrative Support: Document management and workflow facilitation.

• Financial Services: Fee collection, payment plans, and transparent budgeting.

• Professional Development: Training workshops and industry seminars.

• Technical Auditing & Review: Ensuring compliance with standards and regulations.

• Dispute Resolution & Legal Support: Mediation services and legal guidance.

Each service follows defined business rules to ensure efficiency, transparency, and member-focused operations.

Project Objectives

The primary goal is to design and implement a customized, scalable digital system that:

1. Enhances Service Efficiency: Streamlines workflows for faster, automated services.

2. Improves Data Management: Ensures accuracy, security, and seamless migration from legacy systems.

3. Enables Data-Driven Decision-Making: Provides dashboards and analytics for leadership insights.

4. Supports Scalability: Allows future integrations, including mobile app compatibility.

5. Enhances User Access Management: Role-based access control for data integrity and security.

Scope of Work

The solution must deliver a user-friendly platform that automates core services such as license issuance, fee collection, insurance management, and document handling, with scalability to meet OEA’s evolving needs.

Submission Details Vendors who are interested in this project should request the RFP by sending an interest email to the following email address: [Procurement.oea@outlook.com] Interested vendors are requested to submit their proposals, including all required documents, by [February 17, 2025]. Proposals should be sent via email to [Procurement.oea@outlook.com] with the subject line: “Proposal Submission: OEA-RFP-2024-001.”